Cart notices

Hi @michaelparak,

Thanks for reaching out. We apologize for any inconveniences you are experiencing.

I have escalated this issue with our development team. They will get back to you as soon as possible.

Kind regards.

Hi @michaelparak,

Is your WooCommerce at the latest version? Can you show us the error message you are getting?

you can also send these details via this email at this link:

Regards
Kousik Mukherjee

Hi Kousik,

At the time I wrote the ticket the WooCommerce Version was the latest (8.8.2).

Now I updated to 8.8.3 but unfortunately no change on the issue.
I have also deactivated all unnecessary plugins, but the issue persists.

Kind regards,
Michael

Hi @michaelparak,

I understand your issue. It seems you’re not using the default WooCommerce template but rather a custom WooCommerce checkout block. In such cases, you’ll need to incorporate the WooCommerce notice shortcode as well.

Our plugin operates using hooks, and if the notice hooks are absent in custom-created pages, there’s limited action we can take.

However, if you provide us access to the staging site at [email protected] along with a detailed explanation video, we can write some shortcodes and release a new version. This will enable you to use it seamlessly in the future without any hesitation.

For the current scenario, I’m providing you with a code that may work for you. Please add it to your theme’s functions.php file and apply the shortcode [woocommerce_custom_notices] to your custom pages.

add_shortcode('woocommerce_custom_notices', function($attrs) {

    if (function_exists('wc_notice_count') && wc_notice_count() > 0) {
    ?>

    <div class="woocommerce-notices-shortcode woocommerce">
    <?php wc_print_notices(); ?>
    </div>

    <?php
    }

});

Regards
Kousik Mukherjee

Hi @kousikmukherjeeli,

you are right, I am using the WooCommerce Cart and Checkout blocks introduced as default for new installs for WooCommerce 8.3+.

Thank you for the snippet but unfortunately it is not working on my end.

I will set up a staging site and send the necessary information to your support email address.

Thanks,
Michael