Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter gutterboy333

    (@gutterboy333)

    I have just noticed it will empty the cart for guests, but not for logged in users.

    What version of woocommerce?

    Thread Starter gutterboy333

    (@gutterboy333)

    3.5.7

    Also, it would be nice to get an official response from AfterPay here, probably been over a week since I posted this.

    I’m angry that they released a 2.0.5 version today with no mention in the release notes of compatibility with Woocommerce 3.6

    Thread Starter gutterboy333

    (@gutterboy333)

    @embercide totally agree!

    This isn’t a small bug – can someone from AfterPay please respond, thank you!

    Plugin Author Afterpay

    (@afterpayit)

    Hi @gutterboy333 and @embercide,

    Thanks very much for providing such extensive notes, and for your engagement.

    Happy to reiterate as per the separate thread that version 2.0.5 was tested in WordPress 5.2-RC1 and WooCommerce 3.6.2, and that the plugin headers were updated accordingly. In future, consideration will be given to providing greater visibility of compatibility testing.

    In view of the “cart not emptying” challenge reported above, this has not been replicated in any of Afterpay’s internal testing environments. Placing an order as a logged in customer is part of the standard test suite. Despite this, the team have conducted some specialised testing, based on the conditions provided above. In an internal testing environment (WordPress 5.2; WooCommerce 3.6.2; Afterpay Gateway for WooCommerce 2.0.5) an order from a logged-in customer was tested. Upon returning from Afterpay, the receipt page rendered correctly and the cart was emptied.

    Having discussed the above, the team would like to provide further support. At your convenience, please create a dedicated technical support ticket here:
    https://help.afterpay.com/hc/requests/new?ticket_form_id=193406

    A team member will then get in touch to conduct a comprehensive investigation and provide dedicated technical support into this individual case. Looking forward to receiving the support ticket and progressing towards a resolution.

    Thank you.

    Thread Starter gutterboy333

    (@gutterboy333)

    Hi there – thanks for the response on this.

    I assume it must be some form of edge case since you cannot replicate it, but it has happened to multiple people now.

    I will lodge a ticket as requested.

    Cheers!

Viewing 7 replies - 1 through 7 (of 7 total)
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