Cart not Emptying after Checkout

  • Resolved colourcascadefabrics

    (@colourcascadefabrics)


    6 years, 4 months ago

    I am having this issue again out of the blue. No carts are emptying when they are processed and paid for, the orders are remaining in the cart where it should have nothing left in cart once paid for?

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Gerhard Potgieter

    (@kloon)

    Hi, can you confirm that the payment was actually successful? WooCommerce will only empty the cart upon a successful payment response from your payment provider.

    If you can confirm then check for any JavaScript issues on your checkout page and also do a test by disabling all plugins except WooCommerce and by switching your theme to a default one like Storefront or Twentyseventeen.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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