Cart not empty after logout

  • Resolved mamandis

    (@mamandis)


    3 years, 5 months ago

    Hey friends,

    Have a problem. Use Woocommerce.

    Situation:
    Connect as admin, add to cart few prods, log out -> same prods exist, login as another simple user -> same cart with same prods.

    tried to find conflict between plugins – did not.

    Tried edit functions.php 

    /*empty cart if user come to homepage*/
add_action( ‘init’, ‘woocommerce_clear_cart_url’ );
function woocommerce_clear_cart_url() {
global $woocommerce;

if ($_SERVER[‘REQUEST_URI’] === ‘/’) {
$woocommerce->cart->empty_cart();
}
}

    , tried this

    function log_function_cart() {
global $woocommerce;
$woocommerce->cart->empty_cart();
}
add_action(‘clear_auth_cookie’, ‘log_function_cart’);

    and few other, but not working..

    Use WP 5.7.2
    PHP v.: 7.2
    Woocommerce: 5.3.0

    few days ago installed login logout register plugin and forminator, worked well and after a day~ happened this.. tried to deactivate these – same, tried deactivate all plugins (what I installed) – same.. tried to clear cash, try different browser, asked host company to check cash on server – same..

    what could be possible to solve this issue?

    new code to functions.php?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @mamandis,

    Do you happen to have any caching plugins installed? They could cause the contents of a cart to persist after purchase and even display the cart of one user elsewhere. We have a guide on how to configure caching plugins correctly: https://docs.woocommerce.com/document/configuring-caching-plugins/

    Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thanks.

    Thread Starter mamandis

    (@mamandis)

    Thanks for fast response @abwaita ??
    Yeah, I installed WP Fastest Cache plugin (do not remember, installed it before or after this problem). Now tried to deactivate plugin, tried different browsers – same (prods exists).

    Here is my report:

    
### WordPress Environment ###

WordPress address (URL): https://www.mixngo.eu
Site address (URL): https://www.mixngo.eu
WC Version: 5.3.0
REST API Version: ? 5.3.0
WC Blocks Version: ? 4.9.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.2.6
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.34
PHP Post Max Size: 64 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.72.0
OpenSSL/1.0.2k-fips

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.25-MariaDB-log
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.3.0
WC Database Prefix: j6pl_
Total Database Size: 25.45MB
Database Data Size: 22.82MB
Database Index Size: 2.63MB
j6pl_woocommerce_sessions: Data: 0.31MB + Index: 0.02MB + Engine MyISAM
j6pl_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_actionscheduler_actions: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
j6pl_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
j6pl_actionscheduler_logs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
j6pl_apmm_custom_theme: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_aws_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_aws_index: Data: 0.17MB + Index: 0.09MB + Engine MyISAM
j6pl_cartflows_ca_cart_abandonment: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
j6pl_cartflows_ca_email_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_cartflows_ca_email_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_cartflows_ca_email_templates_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_check_email_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
j6pl_fbv: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
j6pl_fbv_attachment_folder: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
j6pl_frmt_form_entry: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
j6pl_frmt_form_entry_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
j6pl_frmt_form_views: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
j6pl_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_media_folders_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_media_folder_file_relationship: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_mgmlp_folders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_options: Data: 4.45MB + Index: 0.11MB + Engine MyISAM
j6pl_pmxi_files: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
j6pl_pmxi_hash: Data: 0.17MB + Index: 0.11MB + Engine MyISAM
j6pl_pmxi_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_pmxi_images: Data: 0.20MB + Index: 0.03MB + Engine MyISAM
j6pl_pmxi_imports: Data: 1.31MB + Index: 0.00MB + Engine MyISAM
j6pl_pmxi_posts: Data: 0.09MB + Index: 0.02MB + Engine MyISAM
j6pl_pmxi_templates: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
j6pl_postmeta: Data: 12.54MB + Index: 0.61MB + Engine MyISAM
j6pl_posts: Data: 2.20MB + Index: 0.28MB + Engine MyISAM
j6pl_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
j6pl_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
j6pl_term_relationships: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
j6pl_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
j6pl_trp_dictionary_en_us_en: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
j6pl_trp_dictionary_en_us_fr_fr: Data: 0.03MB + Index: 0.06MB + Engine MyISAM
j6pl_trp_gettext_en: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
j6pl_trp_gettext_en_us: Data: 0.26MB + Index: 0.42MB + Engine MyISAM
j6pl_trp_gettext_fr_fr: Data: 0.14MB + Index: 0.18MB + Engine MyISAM
j6pl_trp_original_meta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
j6pl_trp_original_strings: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
j6pl_usermeta: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
j6pl_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
j6pl_user_registration_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wccs_conditions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wccs_condition_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
j6pl_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
j6pl_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
j6pl_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
j6pl_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wc_product_meta_lookup: Data: 0.08MB + Index: 0.12MB + Engine MyISAM
j6pl_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
j6pl_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wdr_order_discounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wdr_order_item_discounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wdr_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_woof_query_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wpml_mails: Data: 0.47MB + Index: 0.00MB + Engine MyISAM
j6pl_wps_hit: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
j6pl_wps_index: Data: 0.11MB + Index: 0.15MB + Engine MyISAM
j6pl_wps_key: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
j6pl_wps_object_type: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
j6pl_wps_query: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wps_uri: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_wps_user_agent: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
j6pl_yith_wcwl: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
j6pl_yith_wcwl_lists: Data: 0.01MB + Index: 0.01MB + Engine MyISAM

### Post Type Counts ###

attachment: 2073
cartflows_flow: 1
cartflows_step: 2
cmm4e_menu: 1
cmm4e_menu_theme: 1
custom_css: 3
elementor_library: 1
elementor-hf: 1
elementskit_content: 4
elementskit_template: 1
forminator_forms: 2
groovy_menu_preset: 1
language_switcher: 3
mgmlp_media_folder: 11
nav_menu_item: 35
page: 45
polylang_mo: 2
post: 2
postman_sent_mail: 70
product: 73
product_variation: 258
revision: 667
shop_coupon: 2
shop_order: 1
user_registration: 2
wpcf7_contact_form: 1
wpforms: 1
wpmm_theme: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (33) ###

Elementor Addon Elements: by WPVibes – 1.11.5
Advanced Woo Search: by ILLID – 2.28
Antispam Bee: by pluginkollektiv – 2.9.4
Starter Templates: by Brainstorm Force – 2.6.10
CartFlows: by CartFlows Inc – 1.6.14
Check & Log Email: by WPChill – 1.0.1
Child Theme Configurator: by Lilaea Media – 2.5.8
Contact Form 7: by Takayuki Miyoshi – 5.4.1
Custom Fonts: by Brainstorm Force – 1.3.2
Duplicate Page: by mndpsingh287 – 4.4
Elementor: by Elementor.com – 3.2.4
FileBird Lite: by Ninja Team – 4.7.3
First Order Discount Woocommerce: by WooExtend – 1.19
Forminator: by WPMU DEV – 1.14.11
Elementor - Header, Footer & Blocks: by Brainstorm Force
Nikhil Chavan – 1.5.9

Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
Hello Dolly: by Matt Mullenweg – 1.7.2
Login Logout Register Menu: by Vinod Dalvi – 2.0
Max Mega Menu: by megamenu.com – 2.9.3
Post SMTP: by Yehuda Hassine – 2.0.23
Premium Addons for Elementor: by Leap13 – 4.3.6
Really Simple SSL: by Really Simple Plugins – 4.0.15
Shortcode in Menus: by Gagan Deep Singh – 3.5.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.56

WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
WooCommerce Stripe Gateway: by WooCommerce – 5.2.0
WOOF - WooCommerce Products Filter: by realmag777 – 1.2.5.3
WooCommerce: by Automattic – 5.3.0
WP All Import Pro: by Soflyy – 4.6.7
WP Mail Logging: by MailPoet – 1.9.7
WP Media Manager Lite: by AccessPress Themes – 1.1.2
WP All Import - WooCommerce Add-On Pro: by Soflyy – 3.2.6
YITH WooCommerce Wishlist: by YITH – 3.0.22

### Inactive Plugins (1) ###

WP Fastest Cache: by Emre Vona – 0.9.1.8

### Must Use Plugins (1) ###

installatron_hide_status_test.php: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #38 - /store/
Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #40 - /checkout/
My account: #41 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Astra Child
Version: 2.4.5.1603815700
Author URL: https://wpastra.com/about/
Child Theme: ?
Parent Theme Name: Astra
Parent Theme Version: 3.4.7
Parent Theme Author URL: https://wpastra.com/about/
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 55
Oldest: 2021-05-09 20:28:30 +0000
Newest: 2021-06-02 11:00:26 +0000

### Status report information ###

Generated at: 2021-06-02 13:01:56 +02:00
    • This reply was modified 3 years, 5 months ago by mamandis.
    Plugin Support abwaita a11n

    (@abwaita)

    Thanks for getting back.

    Just to be sure that you’re doing it right, kindly follow this sequence:

    1. Delete all cache from WP Fastest Cache – here’s an article that explains how to do it: https://www.hostinger.com/tutorials/wordpress/how-to-clear-wordpress-cache#Clear_Cache_with_WP_Fastest_Cache
    2. Clear cache from your browsers – you can find more info here: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache
    3. Check if the problem persists.

    Thanks.

    Thread Starter mamandis

    (@mamandis)

    @abwaita ,

    I done steps you told me – 1. deleted all cache (my simple manual you gave) and 2. deleted browser’s cache, refreshed page, for a couple of mili seconds showed 0 (items in cart) and immediately showed same items in cart -> still same problem..

    What you could tell to try more to solve this issue? ??

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi @mamandis ??

    /*empty cart if user come to homepage*/
add_action( 'init', 'woocommerce_clear_cart_url' );
function woocommerce_clear_cart_url() {
global $woocommerce;

if ($_SERVER['REQUEST_URI'] === '/') { 
$woocommerce->cart->empty_cart(); 
}
}

    I’ve tried this code on my end, and it worked great! I would recommend using the Code Snippet plugin in order to add custom PHP code into your site without having to touch the functions.php file. Here is a link on how to use the Code Snippet plugin:

    https://www.wpbeginner.com/plugins/how-to-easily-add-custom-code-in-wordpress-without-breaking-your-site/

    Also, update your PHP to version 7.4.1 to see if that helps ??

    Cheers!

    Thread Starter mamandis

    (@mamandis)

    Thanks for helping, @gabrielfuentes ??

    but this code, you gave me, deleting cart when you access home page every time.. but I do not want so.. Couse, lets say, I pick one prod to my cart, go back to take another from home page, I see zero in my cart.. ??

    I try to find what is bad that happened so.. :#

    Any other ideas?

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Oh! I see!

    Any other ideas?

    Yes, add a woocommerce_persistent_cart_enabled filter to disable the persistent cart. To do this, please use the following code, I tested it, and it worked like a charm ??

    add_filter( 'woocommerce_persistent_cart_enabled', '__return_false' );

    Cheers!

    Mirko P.

    (@rainfallnixfig)

    Hi @mamandis,

    We’ve not heard back from you in a while so I’ll go ahead and mark this thread as resolved. I hope you will find the above information useful.

    If you have other WooCommerce Core plugin issues, please feel free to create a new thread on the forum.

    Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
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