Cart is empty unless logged in to WordPress

  • Resolved stevemarsden

    (@stevemarsden)


    4 months, 3 weeks ago

    I have used the plugin and thoroughly tested it and it works fine BUT only when I am logged in to WordPress.

    If am not logged into WordPress then when I add to Cart the checkout button is updated with how many items added but when clicked it says the Cart is Empty. On returning to the Shop page the Checkout button indicates no items but say I added 3 items previously if I now add another item the 0 items changes to 4 items (i.e. the previous 3 +1) but again the cart still shows empty.

    Short version: Adding an item to the cart when logged out of WordPress results in the cart display its empty when its not.

    • This topic was modified 4 months, 3 weeks ago by stevemarsden.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter stevemarsden

    (@stevemarsden)

    PS I have flushed cache and also updated Permalinks.

    Thread Starter stevemarsden

    (@stevemarsden)

    I have just discovered that if I deactivate W3 Total Cache, it works.

    I have also found a fix for premium plugins in a support document which says to include these in Rejected Cookies

    ap_id
    cart_in_use
    eMember_in_use

    I have tried these for the non Premium Simple Shopping Cart and they also resolve the problem there.

    Just wanted to check if these ones recommended for premium are the same for the free version or are there any extra or any excluded?

    If the above is ok, then this issue is solved

    Thanks

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Thank you for reaching out to us.

    I have just discovered that if I deactivate W3 Total Cache, it works.

    I have also found a fix for premium plugins in a support document which says to include these in Rejected Cookies

    The following documentation explains what cookies need to be excluded from W3 Total Cache plugin.

    https://www.tipsandtricks-hq.com/ecommerce/w3-total-cache-and-simple-shopping-cart-integration-3551

    Let me know if this helps you.

    Kind regards.

    Thread Starter stevemarsden

    (@stevemarsden)

    Thank you for the reply. Yes this resolves the issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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