• Hi I’ve been troubleshooting an issue with how the landing page for Thrive Themes show up. There’s a huge image of a cart at the bottom of each of their landing page. Here is what their support had to say. If you could please take a look and offer support. Thank you.

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    Hello Ismail,

    I went ahead and logged in to your website to take a closer look at this
    issue.

    Indeed, I can see the large shopping image you are referring to. –
    https://prntscr.com/pgt5ne

    As part of our investigation, I have temporarily deactivated your two
    caching plugins to ensure that we will not load the cached version of your website as we go through our investigation.

    Using the Developer Tools of the Chrome browser, it seems that this shopping
    image is from your WooCommerce plugin. Please see this screenshot:
    https://prntscr.com/pgtt35

    As you can see from the screenshot above, the div element which holds this
    shopping cart image is from one of your WooCommerce plugin.

    With that being said, I went to your Plugins and looked for a WooCommerce
    related plugin which has a WooCommerce Cart Tab on it. Since you have given us
    the permission for plugin/themes deactivation as seen here:
    https://prntscr.com/pgtu68 , I did a quick deactivation of your WooCommerce
    Cart Tab plugin.

    After doing so, I previewed again your page and I no longer see the said
    large shopping image. Please see this:
    https://cl.ly/87546c49edaf

    In this regard, I checked your dashboard however, I can’t seem to find the
    settings for this plugin.

    To explain it a little further, our products – plugins and themes are
    written according to the WordPress codex standards. With that being said, our
    products should work with other plugins/themes given that they are following the WordPress codex standards as well.

    Since this is a third-party plugin conflict, please could you kindly reach
    out to the developer of the WooCommerce Cart Tab plugin and ask them if they
    can take a look on this issue as well? As they are more familiar with how
    the plugin was written.

    Please let us know if there is anything else that we can help you with, and
    we will be happy to assist you.

    The page I need help with: [log in to see the link]

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