Cart Image Wont Disappear
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Hi I’ve been troubleshooting an issue with how the landing page for Thrive Themes show up. There’s a huge image of a cart at the bottom of each of their landing page. Here is what their support had to say. If you could please take a look and offer support. Thank you.
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Hello Ismail,
I went ahead and logged in to your website to take a closer look at this
issue.Indeed, I can see the large shopping image you are referring to. –
https://prntscr.com/pgt5neAs part of our investigation, I have temporarily deactivated your two
caching plugins to ensure that we will not load the cached version of your website as we go through our investigation.Using the Developer Tools of the Chrome browser, it seems that this shopping
image is from your WooCommerce plugin. Please see this screenshot:
https://prntscr.com/pgtt35As you can see from the screenshot above, the div element which holds this
shopping cart image is from one of your WooCommerce plugin.With that being said, I went to your Plugins and looked for a WooCommerce
related plugin which has a WooCommerce Cart Tab on it. Since you have given us
the permission for plugin/themes deactivation as seen here:
https://prntscr.com/pgtu68 , I did a quick deactivation of your WooCommerce
Cart Tab plugin.After doing so, I previewed again your page and I no longer see the said
large shopping image. Please see this:
https://cl.ly/87546c49edafIn this regard, I checked your dashboard however, I can’t seem to find the
settings for this plugin.To explain it a little further, our products – plugins and themes are
written according to the WordPress codex standards. With that being said, our
products should work with other plugins/themes given that they are following the WordPress codex standards as well.Since this is a third-party plugin conflict, please could you kindly reach
out to the developer of the WooCommerce Cart Tab plugin and ask them if they
can take a look on this issue as well? As they are more familiar with how
the plugin was written.Please let us know if there is anything else that we can help you with, and
we will be happy to assist you.The page I need help with: [log in to see the link]
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