Cart Icon Does Not Function Properly

  • Resolved andi99

    (@andi99)


    5 months, 2 weeks ago

    Hello again guys!

    I am coming with another small issue as always, my cart button on my site is not working. I wanted to go to see my cart and it is not opening. If you have any clue how I can make it work again it would be much appreciated. Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @andi99,

    Thank you for reaching out.

    I understand you’re facing an issue with your cart icon not working once clicked. I tried this out from my end, and it is possible the issue you’re facing is due to a JavaScript error.

    To troubleshoot this further, here are a few steps you can try:

    1. Try deactivating all plugins except WooCommerce to see if the problem persists. If it resolves, then reactivate your plugins one by one to find the culprit.
    2. Switch your theme temporarily to a default WordPress theme like Twenty Twenty-Four or Storefront. If the issue resolves, then the problem is with your theme. I would recommend reaching out to your theme support team for further assistance with this.

    You can find detailed steps to running a full conflict test from this detailed guide. Please be sure to have a backup in place before proceeding further.

    Let us know how this goes.

    Howdy @andi99 ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

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