Cart empty when adding upsell product to the cart

  • Resolved dzaraa

    (@dzaraa)


    1 year, 10 months ago

    I recently purchase a?One Click Upsell Funnel for WooCommerce?plugin for the upsell at the checkout page. But the problem is, it is working fine when using desktop but the problems occurred when im using mobile phone. Whenever i add the upsell product to the cart, it will remove other product that ive added earlier. This is not only happened when im using this plugin only. I tried install the other free/paid plugin and this errors still occurred. I also try deactivate other plugin except Woocommerce, Elementor (Pro) and Essential Addons for Elementor. It is still the same. Tried changed the theme also and still the same.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hello @dzaraa

    Thank you for trying the plugin, as per your query we have not seen any such issue as of now but let us try to help you

    Please check feature named ” Smart Offer Upgrade” if this enabled please disable it

    If this did not resolve the issue, please connect to our support team we will check your website at our end and help you further in this for sure

    Regards,

Viewing 1 replies (of 1 total)
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