Viewing 7 replies - 1 through 7 (of 7 total)
  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Likely a theme issue with messed up or outdated templates.

    Try temporarily switching back to the WordPress Twenty Sixteen Theme, or Storefront, and disable all plugins except for WooCommerce. If that resolves the issue, then slowly re-enable features until you find the one that’s causing the conflict.

    Thread Starter its7eleven

    (@its7eleven)

    Thank you for your answer. I change the theme and deactivated all plugins except WooCommerce. Unfortunately to problems still happens.

    https://www.sidefyn-cosmetics.ch/page

    Do you have an other idea?

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Do you have the cart shortcode entered twice on that page? That’s what it looks like is happening.

    Thread Starter its7eleven

    (@its7eleven)

    Hmm i can’t find a dublicated shortcode on that page. It’s strang that it fix the problem if i refresh the page. Do you have an other idea?

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Edit the page, click on the “text” tab, and then screenshot the page for me like this: https://cld.wthms.co/Pifi/2Y3akkpJ. Then post a link to the screenshot here.

    Do this while all other plugins are deactivated except for WooCommerce, and while using a default WordPress theme.

    Thread Starter its7eleven

    (@its7eleven)

    Thank you for your help. I found the problem by my self. The reason was the visual composer. I hidded a cart element for some divices, unfortunately it doesn’t work.

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    The reason was the visual composer.

    I thought you tested this with all plugins disabled? 0.o

Viewing 7 replies - 1 through 7 (of 7 total)
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