Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi there,

    This problem is usually caused by a conflict with your theme or another plugin. I understand that you already tried switching the theme, but I suggest you do a complete conflict test.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.`

    Thread Starter hetaweb

    (@hetaweb)

    Hello Amir
    i did already that procedure to figure out if the theme or plugin is causing the issue but it did not work. What can we do now?
    Thanks

    Hi @hetaweb

    Can you please share with us a screenshot of how should be the desired output for this page so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Thread Starter hetaweb

    (@hetaweb)

    Hello
    it was a bug problem. I fixed adding some lines of code in functions.php, because the the was adding some

     tags that broke the layout.
    Thanks for your support

    Awesome @hetaweb glad to know it’s working fine now.

    Have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)
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