Carrousel incompability

Hi there,

Could you please provide more details on the error that you are getting? When you say “incompatible” what things you observed in WooCommerce images, builder slider, and theme which bring you to the incompatibility issue?

It could be related to this one: https://github.com/Automattic/jetpack/issues/20289 but we can say anything confirm only when we will get more info about the error.

Hello

When I activate Jetpack, the Themify.me sliders stop working.
Everything seems that the slider image is not cropped well.

You can check this web jdeportes.com, (Jetpack is now deactivated)

Thanks

Alex

Hi Alex

I believe this is due to a known issue which will be fixed in Jetpack 9.9.1:

https://github.com/Automattic/jetpack/issues/20289#issuecomment-875786958

You can test that using the Jetpack Beta plugin if you wish:

https://github.com/Automattic/jetpack/issues/20289#issuecomment-876322107

However, we don’t recommend using that on a live site.

Since it has been over a week, we are marking this thread as resolved and closing it.