• Resolved maham468

    (@maham468)


    Hello, I am using Elementor, Elementor Pro, and other Elementor add-ons.

    In Elementor when I am using any of the carousel widgets (Image, testimonials, slider, card slider, logo slider) it shows only one slide at a time no matter how many slides I select to view at devices it sticks to one only. After updating the page when I check the page in incognito mode it shows all the images in a vertical form which looks very weird.

    At first, I thought this was the problem with the HT mega addons slider it is not compatible with Elementor so I’ve removed it and installed power pack addons but all the carousel widgets are showing the same error either it is from Elementor or any addons.

    Let me know why I am facing this issue. Thank you!

    • This topic was modified 6 months, 1 week ago by maham468.
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  • Plugin Support Milos

    (@miloss84)

    Hi there,

    Thanks for contacting us and hope you are doing well and having a great day.

    To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor and Elementor Pro). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

    Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features

    Performance features currently in the experimental stage are:

    • Improved CSS Loading?– An experiment that only loads the CSS of widgets on a page once, in order to prevent multiple requests to the server. With this experiment, CSS files are loaded as inline style tags.
    • Inline Font Icons?– This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance

    I am looking forward to hearing back from you soon.

    Kind regards,

    Thread Starter maham468

    (@maham468)

    Hey, Thanks for your resposnse.

    I have to disable the performance features however after disabling these options the error is still appearing on Elementor. Is there any other way out?

    Waiting for your response.

    Plugin Support Milos

    (@miloss84)

    HI there,

    Thank you for your feedback.

    Did you try to deactivate your third party plugin?

    Kind regards

    Thread Starter maham468

    (@maham468)

    Yes, I have tried deactivating all the plugins and themes to check if there’s any conflict.

    Alain

    (@alainelementor)

    Hello @maham468!
    Thank you for contacting us.

    I was reading your previous conversation, and I understand it.
    However, since you are an Elementor Pro user, you can open a support ticket at my.elementor.com
    ref: https://elementor.com/help/how-to-submit-a-support-ticket/

    I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

    www.remarpro.com rules state that commercial products are not supported here.

    I hope this can help you. I’m closing this thread.

    Regards.

    • This reply was modified 5 months, 4 weeks ago by Alain.
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