carousel shortcode slider not showing

  • Resolved chihi108

    (@chihi108)


    6 months ago

    Thanks for the great plugin with good features. I am trying to familiarise myself with the functioning of this great plugin. Getting to understand it.

    I have tried to insert the shortcode in the Directory page as above giving the Group ID as I for female members. Sadly the shortcode does not show anything on the page.

    Certainly I may have done some mistake somewhere. Thanks for helping me

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @chihi108,

    Thank you for writing to us.

    It seems like you have used the incorrect double quotes in the shortcode. Please replace them with the correct quotes and then check.

    Let us know if you still face any issues.

    Thread Starter chihi108

    (@chihi108)

    Hi Thanks for replying. I removed the shortcode for the carousel for the time being and just placed the short code for the group as [profilegrid_groups]

    This works OK.

    I see another small issue:

    When logged in as a user in my account, and I go to directory and see another user profile and when I click to see their profile, then nothing happens and profile details cant be seen except photo and their name etc, and neither can I send a friend request through their profile.

    Something not set appropriately at my end, I guess.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @chihi108,

    We checked the “Search Users” page on your site and then checked the profile of a user by clicking on a user. It worked fine on our end.

    More information will be needed from your side to understand when the problem occurs and what can be a viable solution.

    Please reach out to us directly using this form.

Viewing 3 replies - 1 through 3 (of 3 total)
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