• Resolved Tim Magee

    (@tim-magee)


    Good morning,

    I have had a continuously looping carousel using Smart Slider 3 Pro for a couple of years. It moved from the right to the left working its way through the slides over and over again in a continuous loop.

    Suddenly, it now goes from the right to the left until it reaches the last slide, and then goes from the left to the right until it reaches the last slide and starts over again.

    I’ve looked through all of the setting options and have tried different things but just can’t seemed to make it return to the continuous loop.

    Can you help me?

    You can see the carousel here:

    https://training.csd-i.org/

    Thank you in advance for your help.

    Tim Magee

    The page I need help with: [log in to see the link]

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  • Plugin Support Laszlo

    (@laszloszalvak)

    Hi @tim-magee

    I am sorry, but on this forum we are not allowed to discuss topics about commercial products such as Pro version, as per the forum guidelines:

    If you have questions or problems connected to Smart Slider 3 Pro, then you need to contact us directly over the ticket system:

    As I see you have already did and I sent you a message over the ticket system where I described the cause of the problem and proposed a solution as well. Could you check my message in your inbox, please?

    Note: I marked this topic as resolved – so we won’t violate the forum guidelines – but if you have further questions or problems, feel free to reply to the message that I sent you over the ticket system.

    Best regards,
    Laszlo.

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