Carousel is crashing every website how to solve it?

Please elaborate a bit more on the issue you are having so we can check.

Also, please try to contact your hosting support team so they can check the error logs and let you know where exactly this error is coming from.

Regards

Hi, I deactivated all the widgets and when I reactivate them one by one, when I arrive at the carousel, the website on mobile crashes completely, it doesn’t open a part at the bottom and it’s impossible to wait for it to unlock because it takes so long, so far it hasn’t returned once of 10x that I simulated it… and it only crashes when accessed in the mobile version, whether on a PC or cell phone. Site is in Elementor kit template on Amazon dedicated server. If you have a private contact, I’ll send you access.

Hi @webde5igner

To check this, we will need to see the page. Could you please share the page link to have a look?

Also, did you try to add the carousel widget on a separate page with no other content and check if things will work?

Regards

Hi there,

I didn’t hear back from you. I hope everything is going fine with you today!

We will mark this as resolved. Feel free to reopen it.