Card Error

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @kraken85,

    Thank you for contacting us on this forum.

    To help us better understand the issue, please share the Stripe logs of the affected order from your Stripe Dashboard Stripe dashboard > Developers > log > request & response of payment method

    We are waiting for your response.

    Thread Starter kraken85

    (@kraken85)

    Hi guys,

    Like i mentioned, there are no logs or entries observed in Stripe dashboard.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @kraken85,

    We understand the issue.

    You may copy the code snippet from here and paste it into your active theme’s function.php file (WordPress Dashboard > Appearance > Theme Editor > functions.php) or you can use the?Code Snippet plugin to do that for you.

    The code snippet will let you accept “Other” card types along with the cards you have specified in the Allowed cards field.

    Please check it out and let us know how it goes.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi kraken85,

    We haven’t heard back from you for a while. We hope you were able to accept the card payments after adding the code snippet.

    As this thread has been inactive for a while, we are marking it as resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
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