Captures product impression, add to cart and clicks event

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi,

    It seems that product clicks are not getting sent to GA. To troubleshoot your issue, can you share with us your store url and other information through this quick form?

    Thank you,

    Thread Starter huong-inbus

    (@huong-inbus)

    hi,
    i have submitted a form. Please help to check
    Thank you
    Huong

    Thread Starter huong-inbus

    (@huong-inbus)

    Hi,
    Have you had any updates on this problem ??
    Thank you

    Plugin Author Conversios

    (@tatvic)

    Hi,

    We have troubleshoot your issue and found that the required code that should be present on your category page is missing. Because of this, product clicks data are not being sent to GA.

    Based on our understanding it is due to the conflict with the theme.

    Having said that, find below couple of actions we recommend you to perform & check if it resolves the problem:
    1) update our plugin to the latest version (1.0.10)
    2) Remove second Google Analytics Code – currently there are two google analytics code on your store.

    – Thank you,

Viewing 4 replies - 1 through 4 (of 4 total)
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