Captures for logged out user but not logged in user

  • Hello, on my site the plugin captures only data for logged out users and not for logged in users. H5P is logging results as normmal (for logged in users), but H5PxAPIkatchu is only catching for logged out. I’ve checked my user is not an Admin (it is in the Subscriber role). This was working up to a few days ago but now it isn’t. I have tried with a newly created user, and with newly created H5p content. A few days ago I had set H5PxAPIkatchu to not capture data, but I have now set it to capture again and this behaviour has happened since then. Could you please help?
    Here’s a test quiz page:
    https://mikejcsmith.com/short-test-quiz/

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author otacke

    (@otacke)

    Hi Mike!

    If it was working until some days ago, the question would be: What might have changed. You mention that you changed the settings to not capture data, but if you switched back, I would not know what would prevent capturing. In fact, on the site that you sent me the link to, everything looks normal. Can you rule out caching that might still load the old configuration file for logged in users? I fear there’s nothing I can do if I cannot reproduce the issue.

    Cheers,
    Oliver

    Thread Starter mikejcsmith

    (@mikejcsmith)

    Hi Oliver, thanks for the quick reply. Yep I’m stumped as to why it’s behaviing this way as well. I have no caching on my site, and I’ve retraced my steps. If I figure it out, I’ll let you know here.
    Cheers,
    Mike

    Plugin Author otacke

    (@otacke)

    The best I could do is check on your site if you set up a subscriber account for me ([email protected]).

Viewing 3 replies - 1 through 3 (of 3 total)
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