• Resolved guillechampin

    (@guillechampin)


    Hello guys,

    Since yesterday the lightbox has stop working with the follows setting:

    Lightbox=>Captions=> Captions Enabled (Enabled check)
    The only way to see the captions is cliking in the info caption button, but the idea is hte captions are always be visible.

    Any thoughts??
    Thanks!!!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @guillechampin

    To assist you better with the issue you’re facing, I’ll need your assistance with the following information:

    1. Please provide a link to a specific page where a FooGallery gallery has been added and this issue is occurring.
    2. Could you specify the name of the lightbox that was previously working but has now stopped? (FooGallery Lightbox or FooBox Lightbox)
    3. To help with debugging, please enable FooGallery Debug Comments. You can do this by going to FooGallery -> Settings -> Advanced and checking the “Enable Debug” checkbox, as shown in this image: https://prnt.sc/26jlt5a. Don’t forget to save your changes. This will allow us to investigate the issue more effectively.

    Once you’ve completed these steps, please let me know, and we’ll proceed with diagnosing the issue.

    Thank you for your cooperation.

    Kind regards,
    Elvis

    Thread Starter guillechampin

    (@guillechampin)

    Hello guys, thanks for the answer

    the problem i have is exactly with the lightbox captions in all resolutions, i want to set to always visible in any resolution. (maybe minimum tablet and above) https://prnt.sc/hMAt4vGZTnhy

    I figured is an issue, but i realized that only work in huge (height) resolutions the “Enabled” mode. https://prnt.sc/myGOXPdMS95I

    thanks again

    Plugin Support elviiso

    (@elviiso)

    Hi @guillechampin

    If you are still going through this issue, kindly share a link to the page where you took the screenshots you shared with us before we can advise further on this.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Caption in lightbox don’t show up’ is closed to new replies.