Captcha not working on Forminator

Several forms I have are –

https://www.agilevisa.com/decide-your-own-combo/

https://www.agilevisa.com/group-corporate-offers/

https://www.agilevisa.com/let-us-know-your-interest-in-our-offerings/

Hi,

This should now be fixed in the latest version.

Thanks!

Hi,

I have the last version and this issue is still remaining: https://jmp.sh/eJ5xKyCx

Please advise: https://jmp.sh/c6heS8Oh

Regards

@laminedj Do you have any caching enabled on your site? If so could you also try clearing this?

Or try turning this option on in the forms behaviour settings: https://i.gyazo.com/5a2c49ea9d1d5a1832c1be84ce6f4f21.png

Hi,

It still remains with cloudflare-turnstile.1.26.6 and however with /?no-cache=1 parameter in URL

Regards

A screenshot: https://jmp.sh/M8t08K4o

Does turning on this option in the forms “behaviour” settings fix it?

https://i.gyazo.com/5a2c49ea9d1d5a1832c1be84ce6f4f21.png

Yes, I did as you advised.

Updated to 1.26.6 and tripled captchas are still showing.
Cleared cache and enabled the option to prevent cache in Forminator.

I am not a technical person, so can someone please help me understand how to fix this?

Why do I see 3 times the captcha at this link ? https://www.agilevisa.com/decide-your-own-combo/

Hi,

I can’t seem to replicate the issue on my end.

One solution I believe could work is replacing the following line in file: \simple-cloudflare-turnstile\inc\turnstile.php

Line 132:

<script>document.addEventListener("DOMContentLoaded",(function(){var e=document.getElementById("cf-turnstile<?php echo esc_html($unique_id); ?>");e&&!e.innerHTML.trim()&&turnstile.render("#cf-turnstile<?php echo esc_html($unique_id); ?>",{sitekey:"<?php echo esc_html($key); ?>"})}));</script>

Replaced with:

<script>document.addEventListener("DOMContentLoaded",(function(){var e=document.getElementById("cf-turnstile<?php echo esc_html($unique_id); ?>");e&&!e.innerHTML.trim()&&(turnstile.remove("#cf-turnstile<?php echo esc_html($unique_id); ?>"),turnstile.render("#cf-turnstile<?php echo esc_html($unique_id); ?>",{sitekey:"<?php echo esc_html($key); ?>"}))}));</script>

This should prevent duplicate widgets being loaded.

If you know how to edit this safely please give it a try and let me know.

I’ll do some further testing on my end either way and release the fix if so.

• This reply was modified 4 months ago by Elliot Sowersby.

@elliotvs, I applied the solution you suggested and it didn’t work.
P.S.: I cleared the cache (litespeed cache) after replacing line 132, in case you’re wondering.

Thanks for testing it @matador9.

What settings do you have set here for the form “rendering” settings?

https://i.gyazo.com/5a2c49ea9d1d5a1832c1be84ce6f4f21.png

Do you have any performance plugins installed on your website?

@matador9

Please could you also try adding the following line:

turnstile.remove('#cf-turnstile-fmntr-<?php echo esc_html($form_id); ?>');

Before:

turnstile.render('#cf-turnstile-fmntr-<?php echo esc_html($form_id); ?>');

In \simple-cloudflare-turnstile\inc\integrations\forms\forminator.php on line 31?

Like so:

jQuery(document).ajaxComplete(function() {
      if (document.getElementById('cf-turnstile-fmntr-<?php echo esc_html($form_id); ?>')) {
          setTimeout(function() {
              turnstile.remove('#cf-turnstile-fmntr-<?php echo esc_html($form_id); ?>');
              turnstile.render('#cf-turnstile-fmntr-<?php echo esc_html($form_id); ?>');
          }, 10);
      }
});