Captcha not working

  • Resolved enypm

    (@enypm)


    2 years ago

    PHP version: 7.4.32
    Wordpress version: 6.1
    Sign up sheets plugin version: 2.2.5

    I’m trying to set up with the free version. When trying to sign up, I get an error “Please check the reCAPTCHA to submit the form.” This seems to happen even though I have default settings, and no reCAPTCHA keys entered. Happens in Chrome and Edge. I can send a link to the page somehow if necessary. Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Fetch Designs

    (@fetchdesigns)

    Thanks for reporting this. So far I haven’t been able to reproduce. Can you provide the link you mentioned along with your system information so I can debug further? You can send it via the Fetch Designs contact form at https://www.fetchdesigns.com/contact/ Please just mention this thread in your message.

    Your system information can be found in the plugin by going in your admin to Sign-up Sheets > Help and then copy/paste the contents of the black box under the System Information heading.

    Plugin Author Fetch Designs

    (@fetchdesigns)

    Thank you for sending the additional information. After further review I determined that the reCAPTCHA validation error is a conflict with the WP Forms plugin. I’m working on a fix and plan to release it with the next version of the Sign-up Sheets plugin. I will keep you updated as soon as it’s ready.

    Plugin Author Fetch Designs

    (@fetchdesigns)

    Version 2.2.6 of the Sign-up Sheets plugin was just released with a fix for this issue. Please update to the latest version and confirm if it fixes your issue. Thanks!

    Thread Starter enypm

    (@enypm)

    Seems to be working. Thanks so much for the quick fix!

    Plugin Author Fetch Designs

    (@fetchdesigns)

    Glad to hear it! If you run into any other issues or questions, don’t hesitate to reach out.

    Thanks,
    Steph

    Happy with Sign-up Sheets and the support you received?? Leave a review!

Viewing 5 replies - 1 through 5 (of 5 total)
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