CAPTCHA not working

  • Resolved ydwcom8585

    (@ydwcom8585)


    2 years, 7 months ago

    I have followed all the steps to get the CAPTCHA working but it’s evidently not. As you can see on the link above, only the word “CAPTCHA” shows. On the Gravity form builder, it does show the blue ‘protected by reCAPTCHA’ logo.

    What step am I missing to get this to work? Junk mail is still coming through.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author robertabela

    (@robert681)

    Hello @ydwcom8585

    Thank you for trying our plugin.

    The Free edition of the plugin can only add CAPTCHA to WordPress default forms, such as the login and password reset pages. To add CAPTCHA to forms created with third party plugins, such as Gravity Forms you need the Premium edition of the plugin.

    If you already have the Premium edition of the plugin and need support please email us at [email protected]. On this forum we only support the Free edition.

    Looking forward to hearing from you.

    Thread Starter ydwcom8585

    (@ydwcom8585)

    I purchased the Captcha 4WP… does this not work on my system?

    Plugin Author robertabela

    (@robert681)

    Hello @ydwcom8585

    It does work on your system. Please send us an email at [email protected] so we can support you.

    Looking forward to hearing from you.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    “I purchased the Captcha 4WP”

    You’re using a commercial/premium theme/plugin, so please use their official support channel. We feel they are best equipped to support their products.

    [email protected]

    Commercial products are not supported in these forums.

Viewing 4 replies - 1 through 4 (of 4 total)
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