Captcha not showing on iphone

  • Resolved heatherbeeinraleigh

    (@heatherbeeinraleigh)


    5 years, 6 months ago

    Hi! When I pull up this page on my iphone in safari, the captcha box does not appear. It works on my laptop and an android phone, including safari on my laptop, but does not appear in my iphone.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello,
    I will check it out on iPhone Safari and see if I can discover the issue.
    I will let you know what I find when I get chance to look into it further.

    Thread Starter heatherbeeinraleigh

    (@heatherbeeinraleigh)

    SO, weird thing is if I look at the staging site contact page, it shows up there, but not on the actual site. Could it be because there is not an SSL cert installed on the site yet?

    https://m4g.599.myftpupload.com/contact

    So the CAPTCHA on the live site is not working on iPhone Safari, but it is working on the staging site for iPhone Safari?

    Is it the entire CAPTCHA box that is not showing up or just the icons?
    SSL should not affect the CAPTCHA since the icons are just inline SVGs.

    Do you have any plugins installed that may affect SVGs on the live site or maybe a caching plugin?

    Thread Starter heatherbeeinraleigh

    (@heatherbeeinraleigh)

    That was it! I had another captcha plugin on the live site. I deleted . it and it works now. Thank you for the great support!

    Your welcome!
    I’m glad to hear the issue has been resolved.
    Have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)
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