Captcha not accepting input

  • Resolved devsc2768

    (@devsc2768)


    3 years, 6 months ago

    I recently migrated a website from a development URL to a live URL and am having issues with ninja Firewall login captcha reloading even when the correct captcha characters are inputted.

    I have uninstalled and reinstalled it multiple times. Each time I reinstall the login protection settings are retained from the previous install. It appears that it is retaining some data from the previous install.

    Is it possible to uninstall completely?

    The development server was an nginx server and the live server is a lightspeed server. We are using PHP 7.4.11 on Lightspeed and WordPress 5.8.1.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author nintechnet

    (@nintechnet)

    The login protection configuration is saved to a file on disk:
    1. Connect to your server over FTP.
    2. Delete the /wp-content/nfwlog/cache/bf_conf.php script.
    3. Log in to the WP admin console, click on “NinjaFirewall > Login Protection” and reconfigure the brute-force protection options.

    Thread Starter devsc2768

    (@devsc2768)

    Thanks I tried that but I am still getting the same error. It is refusing to accept the correct Captcha input. I use your plugin on lots of sites and have only had this issue when an SSL certificate is installed and a login is attempted in HTTP.

    This is not the case here so I am confused at why it is happening.

    In the meantime, I have switched it off and just limited logins to my IP in .htaccess.

    Thanks.

    Plugin Author nintechnet

    (@nintechnet)

    It’s likely a PHP session issue as the captcha relies on session.
    Make sure PHP sessions work as expected, for instance check in the “NinjaFirewall > Dashboard” page if there’s any error.

Viewing 3 replies - 1 through 3 (of 3 total)
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