CAPTCHA missing in the comments form

  • Resolved helium6072

    (@helium6072)


    8 years, 2 months ago

    Hi guys!

    Captcha by BestWebSoft @ version 4.2.4
    The captcha doesn’t show up on in the comment form. This happens when I use the theme “Fluida 0.9.8.3”, so I guess it has somrthing to do with comment.php.
    The title, “*”, and refresh button are there, but the captcha itself doesn’t show up.
    Visit my website and you will see.
    I followed “Why the CAPTCHA is missing in the comments form?” in FAQ but it doesn’t help.
    Sorry for using Chinese, but “验证码” on my website means captcha.

    Thx!

    • This topic was modified 8 years, 2 months ago by helium6072.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter helium6072

    (@helium6072)

    my website

    I’ve noticed the same thing has happened to my site too – currently running Fluida 0.9.9.1. I’ve not made any changes or installed any new plugins in the last few days, so I’m going to assume a recent Fluida update is now clashing with this plugin.

    Right, the Fluida help forum has come up with an answer that has worked for me, hopefully it will work for you too! ??

    In the Theme’s settings (specifically in the ‘Comments’ part of the ‘Post Information’ option of ‘Customize’), there is an option under “Comment Field Label”. Change this option to ‘Label. This simple change seems to have fixed the identical problem for me, so maybe it’ll work for you ??

    Hi All,

    This problem occurs because of your theme’s styles. To fix it, please go to the plugin settings page, open “Custom code” tab, mark the “Activate” option in the “Editing bws-custom-code.css” section, and add the following code:

    .cptch_block label {
display: inline !important;
}

    Sincerely,
    BestWebSoft Support Team

    Thread Starter helium6072

    (@helium6072)

    Thanks! It works! You’re very helpful ??

    Hi,

    We’re glad that everything is fine now. We hope our plugin will suit your needs.
    In future, please contact us via our Help Center so that we could provide a faster reply (https://support.bestwebsoft.com).

    Sincerely,
    BestWebSoft Support Team

Viewing 6 replies - 1 through 6 (of 6 total)
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