Captcha Login Always Wrong Answers

  • Resolved taniav

    (@taniav)


    8 years, 2 months ago

    I set the plugin to ask me to login every few hours.

    In the middle of writing post, I was requested to login again. I answered the Captcha correctly but it always said the answers are incorrect! Now I am locked out of my site.

    I read on the forum, that it is caused by cache. I use W3 Total Cache. What should I do to be able to login again? … and I don’t want to have to choose between security and cache. Cache is good for page speed. What should I do to keep using cache and also get good security from this plugin without having to get locked out?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, try the following option. Exclude the login page from cache. Let me know if that helps you.

    Thread Starter taniav

    (@taniav)

    Thanks for the response, @mbrsolution.

    I set my login page with custom url (set it using this plugin). And I have excluded that custom url from cache long before I get this login issue.

    When I log in via the login page, sometimes I get that ‘answer incorrectly’ issue, but on second trial (new question) it usually works fine. I don’t really mind that.

    Today when I was prompted to login again (because I set that I have to login every few hours), the login page is showing up as ‘popup’ lightbox. And when I tried to login through that popup, the answers are always incorrectly – resulting me to get blocked.

    I will try to login through ‘normal’ login page – instead through the popup one – when next time I am prompted to login again. To see if there is any differences.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, that is a good idea. Let me know if it is working now or not.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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