Captcha is not working in Elementor popup

  • Resolved alexschneider_ru

    (@alexschneider_ru)


    2 years, 5 months ago

    Neither Gcaptchas nor Hcaptchas are not working when the form is in the Elementor popup (https://vedomost.ahs.su/test/). However, when the form is just embedded in the Elementor page everything is ok. The error is “api.js?onload=wpformsRecaptchaLoad&render=explicit:3 Only one captcha is permitted per parent container.” (https://c2n.me/4gA028P.png)
    I tried to check option ‘non-conflict mode’ but with no effect.

    The page I need help with: [log in to see the link]

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  • Hey @alexschneider_ru – We’d be happy to help!

    It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard when you have a chance?

    From there, our support team will be able to take a closer look at your request.

    Thanks!

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