Hello,
Looking at the source code of this website, we’re not seeing any of the required JavaScript files which load the reCaptcha. If this is a custom theme, please ensure that the header calls wp_head() and the footer calls wp_footer() so that the script files can load properly.
When viewing the source of the website, we expect to see calls to both:
– recaptcha/api.js
– assets/js/wpcf7-recaptcha-controls.js
Neither of which we are seeing.
Another option is to install the WordPress Health Check & Troubleshooting tool. This will allow you to safely, and just for your admin user, to activate a WordPress Theme like TwentyTwentyOne. Doing so may give you some insight if the issue lies with the theme or a conflict with one of the installed plugins. For more information, please review their documentation.
Hopefully, using the above information, you can narrow down the root cause of these issues. Please reply back to this thread if you have any questions or require further assistance. Have a wonderful rest of your week!
