• Resolved jerryrcole

    (@jerryrcole)


    I’m running the WP reCaptcha Integration plugin on my site and have the settings configured to protect WooCommerce checkout. The reCAPTCHA widget properly appears on the checkout page and functions without issue when a customer pays with a credit card. If, however, a customer pays using PayPal, the following error appears and they are unable to complete the purchase: Error: the Captcha didn’t verify. Could you help us find out what may be causing the issue and how we can correct?

    WordPress and Plugin Versions:

    • <span style=”text-decoration: underline;”>WordPress Version</span>: 6.1.1
    • <span style=”text-decoration: underline;”>Plugin Version</span>: 1.2.5
    • <span style=”text-decoration: underline;”>WooCommerce Version</span>: 7.2.0
    • <span style=”text-decoration: underline;”>PayPal Extension</span>: PayPal Checkout

    Steps To Reproduce:

    1. Go to the site. Add an item to the cart. Navigate to the checkout page.
    2. Select the PayPal payment option.
    3. Check the following box: I Have Read And Agree To The Website Terms And Conditions
    4. Click the PayPal Checkout button.
    5. The PayPal screen will appear. Login to a PayPal account, select the desired payment options, then click on the Complete Purchase button.
    6. You will be redirected to the site and the following error message will appear at the top of the page: Error: the Captcha didn’t verify

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jerryrcole

    (@jerryrcole)

    Hi, just checking in on this one. Would someone be able to help me take a look? In short, I’m looking for a solution to prevent this plugin from blocking PayPal transactions made on WooCommerce.

    Thread Starter jerryrcole

    (@jerryrcole)

    I installed a different plugin to resolve the issue. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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