• Resolved fulvio80

    (@fulvio80)


    I have capthca 4wp on my website.. but it doesn’t work. I have a lot of SPAM in comments… help me!!!!!

    [ redundant link removed ]

    • This topic was modified 2 years, 10 months ago by fulvio80.
    • This topic was modified 2 years, 10 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author robertabela

    (@robert681)

    Hello @fulvio80

    Thank you for using our plugin.

    I am sorry to read about your issue. However, we will need more information to be able to understand the context.

    Did you just install the plugin and you didn’t manage to stop the spam, or is this an upgrade and all of a sudden you are getting a lot of spam?

    Also, what version of CAPTCHA are you using?

    Can you see the CAPTCHA check on the comments form?

    The more information you can give us in regards to the setup, the better we can understand the issue.

    Looking forward to hearing from you.

    Thread Starter fulvio80

    (@fulvio80)

    Do you see the link?

    https://ibb.co/zXNbCcj

    Wit answers

    Thread Starter fulvio80

    (@fulvio80)

    HELP!!! I have a lot of SPAM!

    Plugin Author robertabela

    (@robert681)

    Hello @fulvio80

    Thank you for your message.

    We are releasing an update within a few hours. Can you please update to the new update once prompted and advise if that solves the issue?

    Thank you.

    Thread Starter fulvio80

    (@fulvio80)

    Ok thanks.

    Now I update plugin….

    Thread Starter fulvio80

    (@fulvio80)

    Hi Robert… for now 1 SPAM comment

    Plugin Author robertabela

    (@robert681)

    I am glad to hear @fulvio80

    Therefore it seems like the plugin is working well. There will always be the occasional comment etc – CAPTCHA is a bit like your antispam mailbox; while it blocks the majority of spam, a few might still make it through.

    I am glad to hear all is sorted. Please let me know if there is anything else we can assist you with. Also, please do not forget to rate our plugin and service. These ratings are really important to us.

    Thank you for using our plugin. Should you have any other questions, please do not hesitate to ask.

    Have a great weekend.

Viewing 7 replies - 1 through 7 (of 7 total)
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