Capabilities > Role > Redirects…NOT working, please help!

  • Resolved +ES

    (@evelynmsdesigngraphicscom)


    8 months, 1 week ago

    Hi+

    I have successfully used this plugin to create a User Role and have assigned a new test user to it. I have gone to Capabilities > Roles > Edit Role: created role > Redirects > Login Redirect and I have checked “Redirect users to a specified URL” and I have correctly entered said URL in the box and clicked “update role”…When I log in as that test user (in a different browser) it does NOT redirect to the page. Please let me know what additional information you need and please advise on what I’m not doing to get that redirect to work?

    Thank you, +ES

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Hi @evelynmsdesigngraphicscom

    Thanks for using our plugin.

    I just tested and it works fine: https://www.loom.com/share/a7f3f435e5404f88ba8c8a8bdb424054

    Can you please make sure no plugin conflict here?

    You could test it by deactivate all plugins except PublishPress Capabilities.

    Thanks,

    Thread Starter +ES

    (@evelynmsdesigngraphicscom)

    Hi+

    Thank you for the super quick response. We have an eCommerce site and your redirection ONLY works if people login via the *sitename*/wp-login.php Page, and does not work if people login via the *sitename*/my-account/ Page (which is the Woocommerce Login Page)….. Since we are using this plugin to redirect certain logged in clients and they will use the /my-account/ login page to log into their accounts (and not the /wp-login.php page) we really need this redirection to work on BOTH types of login pages. Is that possible? If so, please tell me the steps to make it happen.

    Thank you for your time and efforts on this. +ES

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @evelynmsdesigngraphicscom Sorry our plugin will not working if the user login through /my-account/ since WooCommerce overwrite the redirection and control them.

    Thread Starter +ES

    (@evelynmsdesigngraphicscom)

    Hi+

    Thank you for the quick response and clarifications! I will reach out to them about this. Please consider this issue ‘resolved’…Have a great day!

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @evelynmsdesigngraphicscom Thanks for confirming. We will set this to resolved. Feel free to open a new thread if you have any other issues.

Viewing 5 replies - 1 through 5 (of 5 total)
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