Caos and Compliantz problem

  • When I have the CAOS plugin and the Complianz plugin installed, the Google Analytics tags do not appear, and it is not possible to check with Google’s Tag Assistant whether the consents are functioning correctly. After disabling CAOS, the Google Analytics tags display properly and the consents from Google also appear correctly.

    I have tried various configurations, entering my Google Measurement ID in the Data Stream Measurement ID both with and without specifying it.

    Allow tracking… Always (default) or when Consent Mode’s analytics_storage property is updated to “granted” by another plugin.

    Tracking Code: Asynchronous

    This did not help, please assist me in solving this issue. Thank you in advance.

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  • Thread Starter converted

    (@converted)

    ???

    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    Hi!

    I was hit by a very persistent flu last Friday, so sorry for not replying earlier.

    Google’s Tag Assistant never works with CAOS, because CAOS uses a local copy of the JS library, instead of the externally hosted one pointing to googletagmanager.com.

    Last time I checked, Complianz implemented compatibility fixes for CAOS in order to work properly. Assuming that by “Google Assistant tags” you mean the tracking code, it’s weird that it’s not showing up when Complianz is enabled.

    Could you share the URL of your site, so I can take a closer look? If you don’t want to share it here, please use this contact form.

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