Canvas/Fashionable error on PHP Update to 8.0

  • Resolved Lee Nomedal

    (@lee-nomedal)


    2 years, 4 months ago

    This is the troubleshooting email I received. I have set PHP back down to a compatible version, but when I set it back up to 8.1 the site fails

    As a side note, I do not need Woo-Commerce at all on my website – there is no store.

    ————————
    Hi!
    As of WordPress 5.2, there is a built-in feature that detects when a plugin or theme causes a fatal error with your site and sends you this email automatically.
    In this case, WordPress found an error with your theme, Canvas.

    First visit your website (https://www.massasje-spesialisten.no/wp/) and check if you can see any visible problems. Then go to the page where the error was discovered (https://www.massasje-spesialisten.no/wp/wp/wp-admin/themes.php) and look for visible problems.

    If you seek help with this problem, you may be asked for any of the following information:
    WordPress version 6.0.3
    Active theme: Canvas (version 5.11.3)
    Current expansion: (version )
    PHP version 8.1.12

    Details of the error
    ==================
    An error of type E_ERROR was caused in line 204 in the file /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-content/themes/canvas/includes/widgets/widget-woo-adspace .php. Error message: Uncaught Error: Call to undefined function create_function() in /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-content/themes/canvas/includes/widgets/widget-woo- adspace.php:204
    Stack trace:
    #0 /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-includes/template.php(770): require_once()
    #1 /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-includes/template.php(716): load_template(‘/customers/9/1/…’, true , Array)
    #2 /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-content/themes/canvas/includes/theme-widgets.php(22): locate_template(‘includes/widget.. .’, threaten)
    #3 /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-includes/template.php(770): require_once(‘/customers/9/1/…’)
    #4 /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-includes/template.php(716): load_template(‘/customers/9/1/…’, true , Array)
    #5 /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-content/themes/canvas/functions.php(54): locate_template(‘includes/theme-…’, threaten)
    #6 /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-settings.php(566): include(‘/customers/9/1/…’)
    #7 /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-config.php(91): require_once(‘/customers/9/1/…’)
    #8 /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-load.php(50): require_once(‘/customers/9/1/…’)
    #9 /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-admin/admin.php(34): require_once(‘/customers/9/1/…’)
    #10 /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-admin/themes.php(10): require_once(‘/customers/9/1/…’)
    #11 {main}
    thrown

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    For better assistance, please share a copy of your site’s System Status, It is located under WooCommerce > Status. Select “Get system report” and then “Copy for support”.? We’ll look forward to hearing from you.

    Thread Starter Lee Nomedal

    (@lee-nomedal)

    Well, I don’t have WooCommerce installed (at least long ago I disabled and removed the plug-in).. but I did find something that might help.
    This is from the ‘Site Health’ tab.

    
### wp-core ###

version: 6.1
site_language: nb_NO
user_language: en_US
timezone: +00:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 1
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp
wordpress_size: 558,94 MB (586094549 bytes)
uploads_path: /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-content/uploads
uploads_size: 160,32 MB (168111623 bytes)
themes_path: /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-content/themes
themes_size: 17,63 MB (18482233 bytes)
plugins_path: /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-content/plugins
plugins_size: 151,48 MB (158839688 bytes)
database_size: 39,86 MB (41799239 bytes)
total_size: 928,24 MB (973327332 bytes)

### wp-active-theme ###

name: Fashionable (fashionable)
version: 1.1.1
author: WooThemes
author_website: https://www.woothemes.com
parent_theme: Canvas (canvas)
theme_features: core-block-patterns, post-thumbnails, widgets-block-editor, automatic-feed-links, archives-by-woothemes, features-by-woothemes, our-team-by-woothemes, projects-by-woothemes, sensei, tesitmonials-by-woothemes, woocommerce, wooslider, custom-background, custom-header, nav-menus, menus, infinite-scroll, widgets
theme_path: /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-content/themes/fashionable
auto_update: Disabled

### wp-parent-theme ###

name: Canvas (canvas)
version: 5.11.3
author: WooThemes
author_website: https://www.woothemes.com/
theme_path: /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-content/themes/canvas
auto_update: Disabled

### wp-themes-inactive (4) ###

Twenty Nineteen: version: 2.4, author: the WordPress team, Auto-updates disabled
Twenty Twenty: version: 2.1, author: the WordPress team, Auto-updates disabled
Twenty Twenty-One: version: 1.7, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Three: version: 1.0, author: the WordPress team, Auto-updates disabled

### wp-plugins-active (23) ###

Akismet Anti-Spam: version: 5.0.1, author: Automattic, Auto-updates enabled
Ask Me Anything (Anonymously): version: 1.4, author: Arun Basil Lal, Auto-updates enabled
Classic Editor: version: 1.6.2, author: WordPress Contributors, Auto-updates enabled
Classic Widgets: version: 0.3, author: WordPress Contributors, Auto-updates enabled
Custom Meta Widget: version: 1.5.1, author: bitacre, Auto-updates enabled
Duplicator: version: 1.5.0, author: Snap Creek, Auto-updates enabled
Easy Google Fonts: version: 2.0.4, author: Titanium Themes, Auto-updates enabled
Easy WP SMTP: version: 1.5.1, author: wpecommerce, alexanderfoxc, Auto-updates enabled
Gift Up!: version: 2.18.4, author: Gift Up!, Auto-updates enabled
GTranslate: version: 2.9.14, author: Translate AI Multilingual Solutions, Auto-updates enabled
Jetpack: version: 11.5, author: Automattic, Auto-updates enabled
MetaSlider: version: 3.27.13, author: MetaSlider, Auto-updates enabled
Mobile Menu: version: 2.8.2.7, author: Freshlight Lab, Auto-updates enabled
Redirect 404 Error Page to Homepage or Custom Page: version: 1.8.5, author: Alan Fuller, Auto-updates enabled
Remove Footer Credit: version: 1.0.13, author: WPChill, Auto-updates disabled
Remove Footer Credit & Powered By: version: 1.0.3, author: Glameda, Auto-updates enabled
Shortcodes Ultimate: version: 5.12.3, author: Vladimir Anokhin, Auto-updates enabled
Simply Schedule Appointments: version: 1.6.0.3, author: N Squared, Auto-updates enabled
Wordfence Assistant: version: 1.0.9, author: Wordfence, Auto-updates enabled
Wordfence Security: version: 7.7.1, author: Wordfence, Auto-updates enabled
WP-SpamShield: version: 1.9.21, author: Red Sand Media Group, Auto-updates disabled
WP Change Email Sender: version: 1.0, author: Aminur Islam, Auto-updates enabled
WP Mail Logging: version: 1.10.4, author: Wysija, Auto-updates disabled

### wp-plugins-inactive (7) ###

Admin Block Country: version: 7.1.4, author: TheOnlineHero - Tom Skroza, Auto-updates enabled
Homepage Control: version: 2.0.3, author: WooThemes, Auto-updates disabled
Plugin Detective - Troubleshooting: version: 1.2.1, author: N Squared, Auto-updates disabled
Recent Posts FlexSlider: version: 2.4.1, author: David Wolfpaw, Auto-updates disabled
Reveal IDs: version: 1.5.4, author: Oliver Schl?be, Auto-updates disabled
Smush: version: 3.12.3, author: WPMU DEV, Auto-updates enabled
WP Mobile Detect: version: 2.0, author: Jesse Friedman, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
imagick_version: 3.4.4
file_uploads: File uploads is turned off
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 MB
max_file_uploads: 20
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 503 GB
	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
	imagick::RESOURCETYPE_FILE: 192
	imagick::RESOURCETYPE_MAP: 503 GB
	imagick::RESOURCETYPE_MEMORY: 251 GB
	imagick::RESOURCETYPE_THREAD: 32
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JBG, JBIG, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBP, WMV, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown

### wp-server ###

server_architecture: Linux 5.4.0-80-generic x86_64
httpd_software: Apache
php_version: 7.4.32 64bit
php_sapi: cgi-fcgi
max_input_variables: 5000
time_limit: 300
memory_limit: 536870912
max_input_time: 60
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 7.68.0 OpenSSL/1.1.1f
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.3.35-MariaDB-1:10.3.35+maria~focal
client_version: mysqlnd 7.4.32
max_allowed_packet: 1073741824
max_connections: 2048

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-content
WP_PLUGIN_DIR: /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 536870912
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
0: Writable

### jetpack ###

site_id: 158161820
ssl_cert: No
time_diff: false
version_option: 11.5:1667386459
old_version: 11.5:1667386459
public: Public
master_user: No master user set.
current_user: #1 Lee Nomedal-LaFon
tokens_set: None
blog_token: Not set.
user_token: Not set.
version: 11.5
jp_plugin_dir: /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-content/plugins/jetpack/
plan: free
protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
full_sync: {"started":"Thu, 01 Jan 1970 00:00:00 +0000","finished":"Thu, 01 Jan 1970 00:00:00 +0000","progress":[],"config":[]}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {"home":"https:\/\/www.massasje-spesialisten.no\/wp","siteurl":"https:\/\/www.massasje-spesialisten.no\/wp","WP_HOME":"","WP_SITEURL":""}
idc_error_option: false
idc_optin: true
cxn_tests: {"8":{"name":"test__connection_token_health","label":false,"short_description":"Blog token validation failed.","long_description":"<p>A healthy connection ensures Jetpack essential services are provided to your WordPress site, such as Stats and Site Security.<\/p><p><span class=\"dashicons fail\"><span class=\"screen-reader-text\">Error<\/span><\/span> Blog token validation failed.<\/p><p><strong>We recommend reconnecting Jetpack.<\/strong><\/p>","severity":"critical","action":"https:\/\/www.massasje-spesialisten.no\/wp\/wp-admin\/admin.php?page=jetpack#\/reconnect","action_label":"Reconnect Jetpack now","show_in_site_health":true,"pass":false,"group":["default"],"type":"direct"}}

### redux-framework ###

version: 4.3.9
installation: in_plugin
data directory: /customers/9/1/a/massasje-spesialisten.no/httpd.www/wp/wp-content/plugins/wp-mail-logging/lib/vendor/redux-framework/redux-core/
browser: 
	Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36 OPR/92.0.0.0
	Browser: Opera
	Version: 92.0.0.0
	Platform: Windows

### redux-instance-wpml_settings ###

opt_name: wpml_settings
global_variable: wpml_settings
dev_mode: false
ajax_save: true
page_slug: wpml_plugin_settings
page_permissions: manage_options
menu_type: hidden
page_parent: wpml_plugin_log
compiler: true
output: true
output_tag: true
templates_path: undefined
extensions: 
	Customizer: 4.0.0
	Import Export: 4.0.0
	Metaboxes: 4.0.0
	Options Object: 4.0.0
	Search: 3.4.5
	Shortcodes: 4.3.5
    Saif

    (@babylon1999)

    Hello @lee-nomedal,

    Correct me if I’m wrong, but your problem is with the Canvas theme and not a WooCommerce one.

    The Canvas Theme retired a long time ago, I’m afraid we no longer support it. You can find the Good Bye post here: https://woocommerce.com/posts/saying-goodbye-to-canvas/

    I recommend you switch to the new Storefront theme. Alternatively, you can hire a WooExpert to fix this for you.

    Hope this helps!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Canvas/Fashionable error on PHP Update to 8.0’ is closed to new replies.

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