Can’t write a comment

  • Hi,

    I have some articles on my page, but I can’t write a comment to any articles. It says “You must be logged in to post a comment”. But I’m already logged in. I can write a comment only in the dashboard. Why?

    Thanks for your answers.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)

  • Have you looked on Settings — Discussions and see if Users must be registered and logged in to comment is unchecked?

    Other than standard WP setting, you also have ultimate-member plugin installed so it might be the plugin setting that needs proper adjust to allow commenting while not logged in.

    Thread Starter Axel

    (@einstein7)

    Yes, this setting is checked, because I allowed only registered users to comment.

    In the ultimate-member plugin I don’t find any setting for that.

    Hi @axel
    Let me know did your query resolve ?
    thanks

    • This reply was modified 4 years, 2 months ago by akhileshnagar.
    Thread Starter Axel

    (@einstein7)

    Hi akhileshnagar,

    no, my query is not resolve. I still have the problem.

    Thanks.

    Theme Author spicethemes

    (@spicethemes)

    Are you getting the same issue after disabling plugins one by one. Have you tried deactivating ultimate member plugin?

    Thread Starter Axel

    (@einstein7)

    Yes, I have disabling ultimate member and some other plugins, but I get the same issue. Can this have anything to do with my child theme?

    Theme Author spicethemes

    (@spicethemes)

    Just to check active any core theme ie twentytwenty or twentytwentyone let me know wither you get the same issue with core themes.

    Thread Starter Axel

    (@einstein7)

    With theme twentytwenty I can comment without problems.

    Theme Author spicethemes

    (@spicethemes)

    Ohh, let me check this with my development theme. I will get back to you soon.

    HI @axel
    Thanks for your patience.
    We have tested comment functionality at our end, and found a little bug.
    We will fix the issue in the next update.
    To Fix the issue now, follow the given below instructions.
    1 Find the comments.php file located in your theme folder and open the file

    2 Open the file and find the below line of code on line no 72.

    if ( get_option(‘comment_registration’) && !$user_ID ): ?>

    3 And replace it with the below line of code.

    if ( get_option('comment_registration') && $user_ID ): ?>

    Thanks
    Akhilesh

    Thread Starter Axel

    (@einstein7)

    Hi Akhilesh,

    by the way: on blog page (called “Aktuelles”) I have the widget “Next events”, this looks different from other widgets. Can you fix this?

    Do you know, when you published the next update?

    Thank you for your answer.

    HI @axel
    For your Blog page widget query, Kindly create a separate ticket for a separate issue.
    Never bundle multiple queries in a single thread.
    So PLS open a new ticket.

    Approx we will release the new version in this weekend.
    I will inform u.

    Thanks

    HI
    We have released a new version of 1.9
    Pls download and install the new version.

    Thanks

    Thread Starter Axel

    (@einstein7)

    Hi,

    thank you for the new version. I can now comment, but the date and time of the comment looks strange – first the time and then date. Can I switch this or edit the template?

    Thanks for answers.

    Hi
    At our end comment date and time showing the perfect same as the older version.
    https://prnt.sc/wlsoab
    What difference you have identified. Pls, send snapshot.

    Thanks

    • This reply was modified 4 years, 2 months ago by akhileshnagar.
Viewing 15 replies - 1 through 15 (of 17 total)
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