Can’t verify phone number

  • Resolved suresh b

    (@suneth2)


    1 month, 2 weeks ago

    I’m using plugin on woocommerce on 3rd step i can’t verify the phone number,
    which shows this error when click on send code
    Unable to request the phone verification code. The provided phone number cannot receive text messages.

    The number i provided is correct, i can receive other international sms , i also tryed call option which also not works, when i read support forum on plugin i can see others also have same issue, can you please fix the issue soon.
    Screenshot
    https://snipboard.io/FgQRfz.jpg

Viewing 1 replies (of 1 total)
  • Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @suneth2,

    Thanks for reaching out and sharing the details of the issue.

    I understand the phone verification for Google for WooCommerce isn’t working for you. I recommend trying to create an account directly on Google Merchant Center:?https://www.google.com/retail/solutions/merchant-center/?
    ?
    Then see if the phone verification works there. If you can create and verify the account there, you can connect it to Google for WooCommerce without being asked for verification.
    ?
    If you experience the same issue there, please contact Google Merchant Center support to look into it.
    You can reach them here:?https://support.google.com/merchants/?hl=en#topic=7259123?
    ?
    The verification is handled by Google, so they’re the only ones who can help with it.

    I hope this information helps.

    Thanks!

Viewing 1 replies (of 1 total)
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