Cant use my admin

  • Resolved csappancs

    (@csappancs)


    4 years, 2 months ago

    Hi!

    I start use your plugin and add the admin to manager, then i lose my admin…

    The page I need help with: [log in to see the link]

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  • Hello @csappancs

    Can you please describe a bit more? ‘HR Manager’ or ‘CRM Manager’ or ‘Accounting Manager’ is just some capabilities. It doesn’t have any permission to change an Admin permission.

    I assume something else happened. It would be helpful for us to understand the problem if you can describe in detail what actually you made changes.

    Thanks

    Somehow it does, I can’t access my admin dashboard after installing this plugin, this is costing me money and time because items on my site are selling under cost because I can’t login to my admin dashboard

    Hello @siar007

    We’ll release a version tomorrow with a patch that will not allow you to create an Employee with the Admin email address. The problem we found, when someone creates an Employee with the admin email, he becomes an Employee and loses the Admin access.

    If you can not manage to solve your current site situation, contact our support center directly. We’ll assist you to get back your Admin account.

    Our apologies for the inconvenience.

Viewing 3 replies - 1 through 3 (of 3 total)
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