Can’t upload product

  • Resolved charlielamb

    (@charlielamb)


    1 year, 5 months ago

    Hey when a vendor tries to upload a product and then saves it, the download disappears once saved. How can I fix this as now no one can upload any products. My site is cshcrtl.com and feel free to make any accounts while trying to fix this error

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mobin Chowdhury

    (@mobin210385)

    Hello @charlielamb,

    We’ve successfully replicated the issue in our local environment, and it appears that everything is functioning as intended. It’s possible that plugin conflicts or theme-related issues are contributing to the problem. To address this, please follow these steps:

    1. Temporarily deactivate your plugins one by one except for Dokan and WooCommerce to determine whether the issue persists after each deactivation. This process will help pinpoint if a specific plugin is causing the problem.
    2. Additionally, try switching to a default WordPress theme temporarily (e.g., Twenty Twenty-One) to see if the issue persists. This test will help you determine if the problem is related to your theme.

    By following these steps, you can identify the source of the issue.

    Thanks!

    Plugin Support sazdhossain

    (@sazdhossain)

    Hi @charlielamb,

    This topic is now closed due to inactivity. If you have any additional concerns or questions, please feel free to start a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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