Can’t upload premium theme

Hi @veteasdale, we apologies for the issues with our Fifty premium theme. Did you receive our confirmation email with Upload instructions? Maybe it ended up in your spam folder.

Anyway, you can upload it manually (if automatic WordPress upload fails for some reason) by navigate to your wp-content/plugins create new folder “cmp-premium-themes” and unzip the file into that new folder so you should have wp-content/plugins/cmp-premium-themes/fifty folder structure.

If that doesn`t work for you – please let us know and I will issue the refund asap.

thanks and apologies again, Alex

Hi Alex,

No I didn’t get an email I’m afraid, just a paypal receipt. I’ll give the manual install a go this evening and will let you know how it goes.

Thanks,

Victoria

I’m having the exact same issue. I’ve uploaded Fifty no problem in the past – this time there is no file upload field in WP. Just a grey bar like @veteasdale said.

@jrodeheaver77, damn wow. Really sorry for this guys, I`ll take it as my priority – could you post a screen of that gray field and confirm you have latest version of CMP plugin which is 2.2.1 now?

This is what you should see in your admin:

View post on imgur.com

OK I found a bug after update to latest WordPress and I`ve just released CMP update 2.2.2 which resolve this issue!

I Apologize again to both of you!

Thanks, it’s actually a white bar:

https://www.unionavecreative.com/wp-content/uploads/2018/01/Screen-Shot-2018-01-23-at-3.30.04-PM.png

@jrodeheaver77, yeah I`ve noticed it too after WordPress update as my post above, just update CMP to 2.2.2 and it upload field will appear again ??

Alex

@jrodeheaver77, yeah I`ve noticed it too after WordPress update as my post above, just update CMP to 2.2.2 and the upload field will appear again ??

Alex

Awesome. Thanks for a great theme and great support.

– Joel