Can’t Upload New Theme

  • tosgood

    (@tosgood)


    8 years ago

    Hello,

    I’m trying to upload a new theme. I go to appearance > Themes and I click on add new. When I click on “Upload Theme” absolutely nothing happens. It does not bring up “Choose File”, it does nothing. Why?

    Ty

Viewing 12 replies - 1 through 12 (of 12 total)
  • graphicscove

    (@graphicscove)

    Hello,

    Have you tried using a different browser?

    ~ Steven

    Thread Starter tosgood

    (@tosgood)

    Hi Steven,

    Yes, I have. Do you think there’s an issue with wordpress and not something i’m doing? Thank you for responding.

    Ty

    steepen

    (@steepen)

    Try upload your theme using FTP or upload in Cpanel

    graphicscove

    (@graphicscove)

    Yes, uploading the theme through FTP would be a workaround but as nothing happens through the WordPress editor there is an issue here. Are you able to check the developer console (F12) to see if there are any error on the page when you click upload?

    ~ Steven

    Thread Starter tosgood

    (@tosgood)

    Hi Guys,

    Thanks for giving me a solution. Can you please explain how to upload through FTP? I’m not that savy with this stuff, but I follow step by step directions really well lol!

    Ty

    graphicscove

    (@graphicscove)

    Your webhost should provide documentation on how to use FTP with their servers. Have a look in their knowledgebase if they have one.

    ~ Steven

    Thread Starter tosgood

    (@tosgood)

    Ok, will do. Thanks for your help.

    Ty

    Thread Starter tosgood

    (@tosgood)

    So, I did a little research and checked out a few youtube videos on how to upload through FTP. For me this is a bit complicated and very inconvenient. If the “upload theme” in wp is broken, when will it be fixed? Who do we complain to? Those of us who are not familiar with ftp or cpanel depend on the convenience of the upload theme.

    Thanks,
    Ty

    stephencottontail

    (@stephencottontail)

    Check out Using Your Browser To Diagnose JavaScript Errors and see if there are any errors that show up. It may also help to turn on debugging and see if any errors pop up.

    Thread Starter tosgood

    (@tosgood)

    stephencottontail that was a quick response to my second post on this “support forum”. But it’s been 5 hours since someone has replied to this post. No one seems to have answers and I find this to be extremely inconsiderate. I just want to upload my new theme. Who do I contact? Is there someone who will look into this?

    • This reply was modified 8 years ago by tosgood.
    Thread Starter tosgood

    (@tosgood)

    Thank you. I will look into this.

    stephencottontail

    (@stephencottontail)

    It is the weekend. One of the downsides of an entirely volunteer-staffed forum, I’m afraid. For truly urgent issues, you may be better off posting at https://jobs.wordpress.net/ or asking friends/family/etc.

Viewing 12 replies - 1 through 12 (of 12 total)
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