can’t upload media files on new Mac?

  • It seems that I am suddenly (since November) unable to upload PDF’s or any files to the media library without getting an error.

    Whether it is “file might be too big on”Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page.” on safari

    or “400 bad request” on chrome…

    I asked others and they are able to sometimes… One person said they were able to on an old Mac but not on her new one…

    Has anyone experienced this or have any solutions? DESPERATE!!

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    How big is the PDF, and what is the “Maximum upload file size” at Media > Add New in your site’s Dashboard?

    If your PDF is larger, here are three ways you can increase the upload limit:

    1. If you can edit or override the system php.ini file, increase the maximum file and post sizes. For example, upload_max_filesize = 250M ; and post_max_size = 250M ;
    2. If you cannot edit or override the system php.ini file, add php_value upload_max_filesize 250M and php_value post_max_size 250M to your .htaccess file.
    3. If neither of these works, it’s time to ask your hosting provider to increase the maximum file and post sizes on your account. Keep in mind that most decent hosting providers allow this, and If your hosting provider won’t accommodate you, perhaps it’s time to find a new hosting provider.

    (in the above examples, the limit is set to 250MB)

Viewing 1 replies (of 1 total)
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