• Resolved wpuerta

    (@wpuerta)


    Hello everyone,

    I have a problem, I can’t upload images, I can’t click the upload image button, it seems like it was blocked. Any ideas? I will be very grateful… I have no idea anymore, I already uninstalled and installed elementor several times, the problem is always the same.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi,

    First, please check if these Elementor requirements are met:
    https://elementor.com/help/requirements/

    Also, switch theme for a moment, to for example OceanWP theme, I have 120+ sites running on OceanWP theme + Elementor. See if that makes a difference.

    If not, deactivate all plugins, see if that makes a difference. Could be a conflict with a third party plugin. If that helps, start activating them one by one, until it happens again, then you have found the culprit.

    Hope this helps!
    Annie

    Hi,

    First, please check if these Elementor requirements are met:
    https://elementor.com/help/requirements/

    Can you disable all your experiments, please?

    except for the Flex Box experiment (If you have it on your site)

    https://elementor.com/help/elementor-experiments

    If it solves the issue, reactivate the ones you use.

    • Please make sure that all of your Plug-ins and Theme are updated.
    • Sometimes it isn’t obvious that there is a plugin update available. Go to WordPress Dashboard > Updates and click the Check Again button to be sure.
    • Please also regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard,
    • then make sure that you are clear:
    • your WordPress cache (your WordPress plugin if you have one), your server cache (if
    • you have one. In this case, you can contact your hosting provider).
    • ?Please deactivate all your plugins besides Elementor and see if it helps. If it solves the issue, reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) and see if it makes any difference.
Viewing 2 replies - 1 through 2 (of 2 total)
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