Can’t Upload Header Logo

  • Resolved Nathan Ingram

    (@nathaningram)


    2 years, 10 months ago

    Hi folks! First, great work on this plugin. It looks very promising!

    As I was testing the plugin, I have a problem uploading the logo for the document header. When I drop an image on the drop zone or click the drop zone to browse, nothing happens. When I checked the console, I see the following error:

    Uncaught TypeError: Cannot read properties of undefined (reading 'frames')
    at Object.uploadWindow (settings.js?ver=1.0.1:61:48)
    at HTMLAnchorElement.<anonymous> (settings.js?ver=1.0.1:40:23)
    at HTMLBodyElement.dispatch (jquery.min.js?ver=3.6.0:2:43064)
    at HTMLBodyElement.v.handle (jquery.min.js?ver=3.6.0:2:41048)

    Any idea what’s happening here? Thanks!

Viewing 1 replies (of 1 total)
  • Plugin Author MatrixAddons

    (@matrixaddons)

    Hi @nathaningram ,
    Thank you for using document engine. We have tested on our system and it’s working fine. It would be great if you can clear the cache and try again. It would be great if you can take update and check once again. If still not working then please let us know the browser version and wp version details once.

    • This reply was modified 2 years, 10 months ago by MatrixAddons.
Viewing 1 replies (of 1 total)
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