Can't upload custom marker

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  • Hi Jan

    Sorry for the delay in replying to you.

    Your problem may be related to folder permissions. Can you try and check what the permissions are on the installation folder for Hero Maps – the permissions should be set to 7-5-5.

    If your permissions are not set to this, ensure that the folder, and all folders within that folder are set to 7-5-5. This should resolve the issue, but if it doesn’t we might need to take a closer look at what’s causing it.

    Give us a shout if you need any help
    Jaydon

    Thread Starter janvillanuevawebdes

    (@janvillanuevawebdes)

    Hi JAydon,

    No worries. I am now requesting a access for the development area of the site because it’s hosted by an OpenVPN Server. I will note on your instructions then.

    Thank you,
    Jan

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