Can’t update WordPress or Plugins

  • For some time now, it’s been impossible to update WordPress from the WordPress Update page.

    I get the message: ‘Installation failed’.

    The only way to update WordPress is to ftp into my site via Cyberduck and manually transfer the relevant files (like I used to do 10 years ago!).

    I can’t use the automated update due to restrictions my host has installed (nor can I turn the damn thing off!).

    When trying to update a plugin eg, Jetpack, I get this error:

    An error occurred while updating Jetpack by WordPress.com: Unable to locate WordPress content directory (wp-content).

    Elsewhere, ie from Jetpack, I get a permissions error. I’ve checked the permissions on wp-content and they seem correct from my FTP app but that doesn’t mean anything.

Viewing 16 replies (of 16 total)
  • Thread Starter William Bowles

    (@creative-i)

    I didn’t know that. Trouble is, I find the stats quite useful. I like to know what’s popular with my readers. I’ve tried to find a useful replacement but so far no luck.

Viewing 16 replies (of 16 total)
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