Can't update to newer versions

  • Hello, whenever I try to update my wordpress site I get this browser error: “This webpage is not available”.

    Is there any way to trace the issue so I can solve it?
    I also have “Backup wordpress” plugin installed and when I try to do a backup it just never completes so I guess there’s something wrong with the installation.

    Here’s the site: https://www.archeage-hellas.eu

Viewing 7 replies - 1 through 7 (of 7 total)

  • Have you tried:

    – switching to the default theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    – running the upgrade manually via wp-admin/upgrade.php

    Thread Starter zefs

    (@zefs)

    I just tried to switch to the default theme to see if the update will start and got the same issue. Then I tried to use plugins.deactivate from FTP to see if that’s causing it and now I am left with a blank when I enter the site although it was working.

    Also getting this:
    Fatal error: Cannot redeclare twentytwelve_setup() (previously declared in /home/a2175721/public_html/wp-content/themes/ArcheAge/functions.php:60) in /home/a2175721/public_html/wp-content/themes/twentytwelve/functions.php on line 77

    You need to do all of those steps.

    Thread Starter zefs

    (@zefs)

    Will my theme/database work after the upgrade? It’s a custom theme so I don’t want to lose all the work done on it.

    The www.remarpro.com support forums are meant for the core application, themes and plugins that are distributed on www.remarpro.com. We do not support themes downloaded from, or developed, elsewhere. So we cannot offer any guarantee as to whether your custom theme will continue to work under WordPress 3.9.

    Your database should update just fine.

    Thread Starter zefs

    (@zefs)

    It’s based on the twenty twelve theme though, just modified.

    we cannot offer any guarantee as to whether your custom theme will continue to work under WordPress 3.9.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Can't update to newer versions’ is closed to new replies.