Can't update to 3.8.1

  • When I click on the update button it gets as far as starting to unpack the update, then nothing happens. I’ve tried this at least a dozen times, at various times of the day, thinking it just may be my wireless. But nothing happens. I have been able to update before on the host site, so I don’t know why this is happening. Any ideas other than the dreaded manual update, which likely will take hours. I thought about just individually replacing the files that WP says have been updated, but I’m unsure whether that will cover everything.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Try checking your site’s error logs for messages. Your hosts should be able to help you accessing your site’s error logs.

    Thread Starter nacinla

    (@nacinla)

    Thanks. I tried manually updating everything. Also, on my host site, even though all the files uploaded successfully, in the Dashboard I’m still getting a message to update. I couldn’t locate the .file maintenance file you’re supposed to delete. The instructions don’t indicate where that is.
    BTW, I thought the Apple support site was pretty opaque, but this one takes the cake.

    Thread Starter nacinla

    (@nacinla)

    esmi: PS: It would also help if when you say things like “Try checking your site’s error logs for messages. Your hosts should be able to help you accessing your site’s error logs,” you indicate to us novices what it is we’re supposed to be looking for in those logs.

    There are a lot of different things that could cause what you’re describing @nacinla. You’re right that one of them is that your wireless connection is dying on you while you’re in the process of running updates. I’d definitely try ruling that out if you can (e.g. connect to a wired connection if that’s an option for you).

    Another is that your web host is having some sort of problem. Who is hosting your website?

Viewing 4 replies - 1 through 4 (of 4 total)
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