Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Contributor ustimenko

    (@ustimenko)

    @wesleyseya,

    How many questions/answers/scales do you have in the test?

    Do you able to update the scores in the test with 1 question/answer/scale?

    Thread Starter wesleyseya

    (@wesleyseya)

    i m having 41 questions.,no i can’t update

    Thread Starter wesleyseya

    (@wesleyseya)

    Actually my site is in a subdomian. Is there any issue ?

    Plugin Contributor ustimenko

    (@ustimenko)

    @wesleyseya,

    1. How many questions/answers/scales do you have in your test?
    2. How many answers do you have in your test?
    3. How many scales do you have in your test?
    4. Are you able to update the scores in the test with 1 question/answer/scale?

    Thread Starter wesleyseya

    (@wesleyseya)

    I have 41 questions.
    Each question have 3 answers and i have 3 scales.
    No i am unable to update the score in any question.

    Plugin Contributor ustimenko

    (@ustimenko)

    @wesleyseya,

    Create test with 1 question, 1 answer and 1 scale. And..

    4. Are you able to update the scores in the test with 1 question/answer/scale?

    Thread Starter wesleyseya

    (@wesleyseya)

    Checked.Its not update

    Plugin Contributor ustimenko

    (@ustimenko)

    @wesleyseya,

    Ok, so now try to:

    1. Switch to other theme and check if score will be updated (in those 1-question test)

    2. Disable other plugins and check if score will be updated

    I suspect some theme/plugin conflict here.

    Thread Starter wesleyseya

    (@wesleyseya)

    I think theme is not the problem.because in localhost i m having the same theme.It works well.Ok i will check the plugins

    Thread Starter wesleyseya

    (@wesleyseya)

    Checked it.Its not update

    Plugin Contributor ustimenko

    (@ustimenko)

    @wesleyseya, If you see that it works on your localhost and not works on yuor hosting — then you know what is an issue.

    Currently I can’t help here. Only can provide you paid support to investigate the root cause of the issue (with refund in case of bug in plugin).

    Plugin Contributor ustimenko

    (@ustimenko)

    Auto-closed as non-actual.

Viewing 12 replies - 1 through 12 (of 12 total)
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