can’t update products

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  • Hi,

    Thanks for using our plugin and reaching out to us.

    It seems like you have selected the “Google Shopping” template for creating your Facebook feed. It’s true that for 90% they are identical, however on the availability values there is a difference. Google is expecting underscores in the values, so “out_of_stock” or “in_stock” whereas Facebook is expecting those values to be without underscores, so “out of stock” and “in stock”. You should be able to solve this by using the “Facebook Catalog Feed / Instagram” channel upon configuration of your feed.

    Hope this helps?

    Thread Starter kare93

    (@kare93)

    Thanks, its my fault! I think it would be ok!

    Hi,

    Assuming the issue at hand has been resolved and/or our support is no longer required I am going to close this topic for housekeeping reasons now.

    Should you ever require our help again, don’t hesitate to reach out or open a new topic.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘can’t update products’ is closed to new replies.