Can’t Update Plugins and not all Plugins showing

  • Resolved lurrythekid

    (@lurrythekid)


    2 years ago

    Only using the free version so I can decide whether or not to purchase. However none of my plugins can be updated and it only shows about half of the installed plugins on the site. Whenever I install a new plugin it says it’s active but I can’t actually see it in the list of installed plugins.

    Very painful to try and edit my site.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor alaasalama

    (@alaasalama)

    Hi @lurrythekid

    I believe you had these issues on the staging site, right?

    Did you get them once you created the staging site, or was it working fine for some time until this happened?

    Also, can you reproduce the same issue when creating a new staging site?

    And most importantly, please confirm with your hosting provider that you have plenty of free disk space on your server (at least 2x your site’s size).

    Keep me updated,

    Thanks.

    Plugin Author Rene Hermenau

    (@renehermi)

    I want to add that you can contact us directly by using the REPORT ISSUE button from inside the dashboard. We then can offer you to have a look at your issue.

    I am closing the ticket here.

Viewing 2 replies - 1 through 2 (of 2 total)
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