• Resolved stuarth2g

    (@stuarth2g)


    Hi Team,

    I purchased the PRO version of the plugin back in March via PayPal, and have been using it successfully however I noticed recently there was an update that I can’t process. I am currently running version 1.7.0 and when i click “check for updates” it alerts me that there is one, however I can’t seem to update the plugin.

    I even went back on the website thinking I could login and download the latest update, but there’s no login portal/ link on your site to manage your account. I managed to find a support doc with a link to a ‘My Account’ section, but I can’t login or even reset my password. It looks like I don’t even have an account anymore. (?)

    I have a copy of my Paypal Receipt but how do I go around updating the plugin if I can’t access the account?

    Please help.

Viewing 1 replies (of 1 total)
Viewing 1 replies (of 1 total)
  • The topic ‘Can’t Update Plugin’ is closed to new replies.